Terms and Conditions and Accessibility
· Access
to this web site is conditional on your agreement that the contents and
all matters which arise between you the customer and Future Travel will
be governed by English law.
· Future Travel is based in the
· As
a full member of ABTA the Association of British Travel Agents, we are
able to offer complete peace of mind to you the customer that your
holiday money is safe in our hands. We operate as retail agent for Tour
Operators under ABTA number F4247.
· Whilst
we constantly strive to achieve the highest standards of accuracy using
reasonable care and skill, we cannot be held responsible for the
content contained within this website. We strongly advise you to check
all details relating to your holiday/travel arrangements at the time of
booking.
· This
website is for the purpose of communicating prices and availability, it
should therefore not be regarded as an offer, purely as an invitation
to treat.
· All
contracts concluded between Future Travel and you the customer are
subject to our standard terms and conditions. A contract is only
concluded when we accept your offer by sending you confirmation of our
acceptance. Our acceptance is effective when sent by us. The
contractual document is contained in the acceptance from us of your
offer, and our terms and conditions which are incorporated into the
acceptance and excludes any other representations. This does not affect
your statutory rights as a consumer.
· Reference on this website to "our", "we" and "us" are references to Future Travel and The Cooperative Group Limited.
· The
prices shown on this website are valid at the time of input, however we
reserve the right to change our prices or other details at any time.
Prices may go up or down. Our sales consultants will confirm the
correct price or advise of any amendments before the booking is
confirmed.
· We reserve the right to withdraw these prices without notice.
· All
holidays and flights advertised in this website are bound by the
relevant Tour Operators terms and conditions and are subject to
availability.
· We
collect information such as name, address and date of birth when an
enquiry is generated, or a booking is made. We will use your
information for administration, customer services and targeted
marketing. In order to fulfil our commitments to you we will disclose
your information to our service providers and agents. We may contact
you by mail, telephone, fax or email to let you know about any other
products, services or promotions that may be of interest to you. If you
do not wish to receive marketing or promotional material, please state
this to your travel advisor at the time of booking. Please note that
the information you enter may be transferred outside the European
Economic Area for the purposes of marketing. Any transfer of personal
information outside of the European Economic Area is done in
circumstances ensuring that the information is processed only in
accordance with the Privacy Policy and the
· Each appropriate Tour Operator or Airline reserves the right to change holiday details and/or flight and routes.
· All
holiday and flight prices quoted are in pounds sterling and include all
taxes unless otherwise stated. Ticket on departure and/or resort
transfers charges may apply to selected holidays.
· All
customers who make a booking as a result of information contained
within this website are required to hold a valid 10 year passport.
· If
you do need to apply for a new 10 year passport, please do so at least
12 weeks prior to departure. Any children under 16 who are not included
on a valid 10 year passport will need to hold their own passport when
travelling abroad.
· It
is your responsibility to be in possession of a valid passport and any
Visa that may be necessary. Future Travel will not be held responsible
for any loss or delay that may occur as a result of the passport or
visa not being produced for travel.
· The
person making the booking (lead passenger) must be aged 18 years or
over and must accept responsibility for all members of the party
travelling.
· It
is the responsibility of the lead passenger to disclose facts about any
passengers that may affect their ability to travel. Particular regard
should be paid to the following; a) Criminal Offences (USA Visitors �??
Persons wishing to travel to the USA that have any criminal records
including driving offences, must declare these at the time of booking
the holiday) and b) previous deportations from the country/countries
that you are visiting.
· Charges will be incurred for any amendments made to a booking or travel arrangement.
· Offers are open to
· Future Travel reserves the right to refuse to accept any order placed by you the customer.
· The carriage of passengers and their baggage is subject to provisions of the
· The
copyright in the material contained on this site belongs to us or its
licensors. The material may only be used for that person�??s own personal use for non-commercial purposes.
PRICE AND AVAILABILITY INFORMATION
The
prices shown on this website are valid at the time of input, however we
reserve the right to change our prices or other details at any time.
Prices may go up or down. Our sales consultants will confirm the
correct price or advise of any amendments before the booking is
confirmed. We reserve the right to withdraw these prices without
notice. Each appropriate Tour Operator or Airline reserves the right to
change holiday details and/or flight and routes. All holiday and flight
prices quoted are in pounds sterling and include all taxes unless
otherwise stated. Ticket on departure and/or resort transfers charges
may apply to selected holidays.
For
credit card payment, a fee per person will be applied to all credit
/charge card transactions, 1.95% for credit card transactions, 2%
charge cards, 3% diners.
Please
note that the prices quoted on this website are supplied directly from
tour operators. These prices may exclude some mandatory costs such as
fuel charges and flight supplements. As members of the Co-operative
Travel Trading Group, United Co-op Travel is working to encourage
operators to include all unavoidable charges in their quoted prices. We
believe this will provide greater transparency and give customers a
fairer basis for comparing prices.
LEGAL NOTICE: LINKS TO OTHER SITES
Any
links featured on this Site have been included for your convenience
only. The inclusion of a link does not imply that we endorse or accept
any responsibility for the linked site, its content or its provider.
· Access to a linked site will be subject to that site's own terms and conditions, to which you should refer.
· Please note linked or framed sites are not members of ABTA.
LEGAL NOTICE: COMPANY INFORMATION
Goa Holidays 4u is trading name of Future Travel Limited
Future Travel Limited is a subsidiary of Co-operative Group (CWS) Limited.
Registered office:
Burslem
Stoke on Trent
Staffordshire
ST6 1AJ
Registered in
Vat Number: 403 3146 04
INFORMATION ABOUT YOU
Your Information�?�
This
refers to information such as your name, contact details, travel
preferences and special needs/disabilities/dietary requirements that
you supply us or is supplied to us, including any information about
other persons on your booking relating to the same ("your
information"). Your information is collected when you request
information from us, contact us (and vice versa)
or make a
booking with us. You are responsible for ensuring that other members of
your party are aware of the content of our Privacy Policy and consent
to your acting on their behalf in all your dealings with us. We will update your information whenever we get the opportunity to keep it current, accurate and complete.
OUR USE OF YOUR INFORMATION
(1) We may disclose your information to our service providers (who
could be located outside the UK/EEA) for the purpose of providing you
with our services, including your flight, holiday or insurance, etc.
Only information necessary for this purpose will be disclosed to them.
For air travel, it may be a mandatory requirement (imposed on airlines
by governments at the point(s) of departure and/or destination) to
disclose your information for security and anti-terrorism purposes, or
any other purposes which they determine appropriate.
(2) We may
use your information for the purposes set out in our data protection
registration with the Office of the Information Commissioner, and
disclose the same to our "group companies" (i.e. our holding companies
and all group companies of our holding companies, for business
purposes). We may also disclose your information to companies who act
as "data processors" on our behalf. These purposes include
administration, providing services (and contacting you where
necessary), customer care, improving our service, business management
and operation, re-organisation/structuring of our business (or our
group companies), risk assessment, security and crime
prevention/detection, research and analysis, marketing, monitoring,
assessing customer purchasing preferences, dispute resolution, credit
checking and debt collection. If we search against the files of credit
reference agencies, they will record the search and hence the way in
which you conduct your account with us may be shared with other lenders
and credit agencies.
(3) Some of your information may be
considered "sensitive personal data" under the Data Protection Act
1998. (For example, information relating to health or religion.) We
collect it to cater to your needs or act in your interest, but we do so
on the condition that we have your positive consent - we will do all
that is reasonably practicable to draw this to your attention when you
first supply us with your information, or at the next available
opportunity. By booking your holiday with us you also agree for your
insurers, their agents and medical staff to disclose relevant
information (which may contain sensitive personal data) to us in
circumstances where we need to act in the interest of everyone in the
group you are travelling with. For example, if your illness at resort
is infectious we may need to make special arrangements for you and also
ensure that you do not return with the group immediately. If you do not
agree to our use of your information, we cannot do business with you or
accept your booking.
DIRECT MARKETING MATERIAL
(1) We may from time to time contact you by post with information on
offers of goods and services, brochures, new products, forthcoming
events or competitions from our holiday divisions and our holiday group
companies.
(2) You may indicate your preference to also receive
our direct marketing material for the above purposes by telephone or
e-communications (e-mail, SMS or e-brochure) on our website(s) or
forms, or to our staff at the time you first supplied us your
information.
(3) You may, in addition, indicate your preference regarding receiving third party direct marketing material by post.
(4) If do not wish to receive such information or would like to change
your preference, please refer to point (2) of "Your Rights" below.
YOUR RIGHTS
(1) You have the right to ask in writing for a copy of the information
we hold about you (for which we may charge a fee) and to correct any
inaccuracies in your information.
(2) You have the right to ask
in writing not to receive direct marketing material about our products
and services. If the following facilities are available, you can amend
your previous preference on our website(s) and email(s), using our
"unsubscribe e-mail" or in literature which you subsequently return to
us. Once properly notified by you, we will take steps to stop using
your information in this way.
(3) If you would like a list of our group companies or brands, please send us your request to Future Travel,
Foreign Controls
Outside the European Economic Area (EEA), note that controls on data
protection in such countries may not be as strong as the legal
requirements in this country.
Our website(s) may contain links to other sites not controlled by us.
(1) These sites may send you cookies and collect data and personal
information. We are not responsible for the actions, content or the
privacy policies of those websites to which our website(s) may link.
(2) These sites may not be members of ABTA and, if not, ABTA protection
will not be available. It is your responsibility to check the status of
these sites.
SECURITY STATEMENT
We have taken all reasonable steps to have in place appropriate security measures to protect your information.
CHANGES TO OUR POLICY
Any changes to this Policy will be posted on our website and/or made
available on request. We will strive to ensure our practices comply
with the most current available version of this Policy.
We recommend using Microsoft
Internet Explorer 5.5 Service Pack 1 or higher to provide you with the
highest level of browser accessibility. If you are blind or visually
impaired we recommend JAWS for Windows version 3.31 or later for the
best speech synthesis.
Links
- All links have a 'title' element.
Images
- All images used in this site include a descriptive 'alt' element (or 'null' where applicable).
- No spacer images have been used.
Although
we continue to test and modify our Web sites for accessibility, there
may be some legacy pages and pages developed by third-parties that are
not fully compliant with our standards. If you would like further
information about our accessibility statement or if you are
experiencing problems accessing our website, please contact colinm@tarsc.net
Useful Links
- JAWS, a screen reader for Windows. A time-limited, downloadable demo is available.
- Home Page Reader, a screen reader for Windows. A downloadable demo is available.
- Lynx Browser, a free text-only web browser for blind users with refreshable Braille displays.
- Links Browser, a free text-only web browser for visual users with low bandwidth.
- Opera,
a visual browser with many accessibility-related features. A free
downloadable version is available. Compatible with Windows, Macintosh,
Linux, and several other operating systems.
